Return Policy
Last Updated:
Overview
This Return Policy applies to event styling services provided by Quibalorkhimix. Since we provide services rather than physical products, this policy outlines our approach to service cancellations, modifications, and refunds.
Service Cancellations
If you need to cancel your event styling service, please contact us as soon as possible. Our cancellation policy is as follows:
| Cancellation Timeline |
Refund Amount |
Administrative Fee |
| More than 30 days before event |
Full refund |
10% administrative fee applies |
| 15-30 days before event |
50% refund |
No additional fees |
| Less than 15 days before event |
No refund |
N/A |
Modification Requests
We understand that event plans may change. Modification requests are subject to availability and may incur additional charges:
- Date changes requested more than 30 days in advance: Subject to availability, no additional fees
- Date changes requested 15-30 days in advance: Subject to availability, 15% modification fee
- Date changes requested less than 15 days in advance: Not guaranteed, 25% modification fee if accommodated
- Package upgrades or additions: Prorated pricing based on current rates
Refund Processing
If you are eligible for a refund:
- Refunds will be processed within 10-15 business days
- Refunds will be issued to the original payment method
- Administrative fees are non-refundable
- You will receive email confirmation once the refund is processed
Weather and Force Majeure
In the event of extreme weather conditions or circumstances beyond our control that prevent service delivery:
- We will work with you to reschedule the service at no additional charge
- If rescheduling is not possible, a full refund will be provided
- This applies to situations such as natural disasters, government restrictions, or venue closures
Service Quality Concerns
If you have concerns about the quality of services provided:
- Please contact us within 48 hours of the event completion
- We will investigate your concerns promptly
- Resolution may include service adjustments, partial refunds, or other accommodations as appropriate
Non-Refundable Items
The following are not eligible for refund:
- Services already rendered on the event date
- Custom ordered items that have been purchased specifically for your event
- Administrative and processing fees
- Consultation fees if the consultation has already occurred
How to Request a Return or Cancellation
To cancel your service or request a refund:
- Contact us via email at info@quibalorkhimix.world or by phone at +19179352983
- Provide your booking reference number and event date
- Specify the reason for cancellation or modification
- We will confirm receipt and process your request according to this policy
Contact Us
If you have questions about this Return Policy, please contact us at:
Email: info@quibalorkhimix.world
Phone: +19179352983
Address: 318 US-46, Denville, NJ 07834, United States
← Back to Home